Terms of Service

Terms and conditions governing your use of our educational platform

Last updated: January 2025

Agreement to Terms

By accessing and using TechMaster Academy's educational platform, you enter into a legally binding agreement with us. These terms of service govern your relationship with our platform, courses, and all associated services. If you do not agree to these terms, please discontinue use of our platform immediately.

These terms apply to all users, including students, instructors, and visitors to our platform. We reserve the right to modify these terms at any time, and continued use of our services constitutes acceptance of any changes.

Platform Services

Educational Content

TechMaster Academy provides online courses, tutorials, assessments, and related educational materials designed to develop digital skills and technical competencies. Our platform offers structured learning paths, interactive exercises, and certification programs.

  • Access to course materials and video content
  • Interactive coding exercises and projects
  • Progress tracking and performance analytics
  • Community forums and peer interaction
  • Instructor support and mentorship
  • Certification upon successful completion

Service Availability

We strive to maintain high platform availability but cannot guarantee uninterrupted service. Scheduled maintenance, technical issues, or external factors may temporarily affect access. We will provide advance notice of planned maintenance whenever possible.

User Accounts and Registration

To access our courses and services, you must create a user account with accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Requirements

  • Provide accurate registration information
  • Maintain current contact details
  • Use a secure password
  • Be at least 16 years of age
  • Comply with platform usage policies

Account Security

  • Keep login credentials confidential
  • Report suspicious account activity
  • Enable two-factor authentication when available
  • Log out from shared devices
  • Update password regularly

Important: You may not share your account with others or create multiple accounts. We reserve the right to suspend or terminate accounts that violate these requirements.

Course Enrollment and Payment

Course enrollment requires payment of applicable fees as displayed on our platform. Prices are listed in Sri Lankan Rupees (LKR) and may be subject to change. Payment processing is handled through secure third-party providers.

Payment Terms

  • Full payment is required before course access is granted
  • Prices include any applicable taxes and fees
  • Payment methods include credit cards, debit cards, and digital wallets
  • Failed payments may result in suspended access until resolved
  • Promotional pricing may be time-limited and subject to terms

Refund Policy

We offer a satisfaction guarantee for our courses. If you are not satisfied with your learning experience, you may request a refund within the specified timeframe for each course.

  • Refund requests must be submitted within 14 days of enrollment
  • Refunds are processed through the original payment method
  • Course completion beyond 50% may affect refund eligibility
  • Processing time typically ranges from 5-10 business days
  • Certain promotional offers may have different refund terms

Acceptable Use Policy

Your use of our platform must comply with applicable laws and our community standards. We maintain a respectful, professional learning environment for all users.

Prohibited Activities

  • Sharing account credentials with others
  • Reproducing or distributing course content
  • Harassment or inappropriate communication
  • Attempting to circumvent security measures
  • Submitting false or misleading information
  • Using automated systems to access content
  • Interfering with platform functionality

Expected Behavior

  • Respect fellow students and instructors
  • Participate constructively in discussions
  • Complete assignments with academic integrity
  • Report technical issues promptly
  • Follow instructor guidelines and deadlines
  • Provide honest feedback and reviews
  • Maintain professional communication standards

Intellectual Property Rights

All course content, including videos, text, images, code examples, and assessments, is protected by intellectual property laws. We grant you a limited, non-exclusive license to access and use our content for personal educational purposes only.

Our Content Rights

Course materials, platform design, and educational methodologies are owned by TechMaster Academy or our content partners. Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

Your Content Rights

You retain ownership of any original work you create during courses, such as project code or assignments. However, you grant us permission to use your work for educational and promotional purposes.

Permitted Uses

You may download course materials for offline study, take notes, and create derivative works for personal learning. Commercial use, redistribution, or public sharing requires explicit permission.

Certification and Academic Integrity

Certificates are awarded upon successful completion of course requirements and demonstrate your achievement of specific learning objectives. Academic integrity is fundamental to the value and credibility of our certification programs.

Certification Requirements

  • Complete all required modules and assessments
  • Achieve minimum passing scores on evaluations
  • Demonstrate practical skills through projects
  • Participate in required interactive components
  • Meet attendance requirements for live sessions

Academic Integrity Policy

All work submitted must be your own original effort. Plagiarism, cheating, or academic dishonesty may result in course failure and account termination.

  • Submit only original work and properly cite sources
  • Do not share assignment solutions with other students
  • Report suspected violations to course instructors
  • Use collaboration guidelines provided by instructors

Limitation of Liability

While we strive to provide high-quality educational content and services, we cannot guarantee specific career outcomes or employment results. Your success depends on various factors including effort, market conditions, and individual circumstances.

Service Disclaimers

  • Educational content is provided for informational purposes
  • We do not guarantee employment or specific salary outcomes
  • Technology and industry practices evolve rapidly
  • Individual results may vary based on personal factors
  • Platform availability may be affected by technical issues
  • Third-party integrations are subject to external terms

Account Termination

Either party may terminate this agreement under certain circumstances. We reserve the right to suspend or terminate accounts that violate our terms of service or engage in prohibited activities.

Voluntary Termination

You may close your account at any time through your account settings or by contacting our support team.

  • Access to paid courses continues until expiration
  • Personal data handling follows our privacy policy
  • Refunds are subject to our refund policy

Involuntary Termination

We may terminate accounts for terms violations, fraudulent activity, or other serious breaches.

  • Immediate loss of platform access
  • Forfeiture of course progress and certifications
  • No refunds for terminated accounts

Governing Law and Disputes

These terms are governed by the laws of Sri Lanka. Any disputes arising from your use of our platform will be resolved through good faith negotiation or, if necessary, through appropriate legal channels in Sri Lankan courts.

Dispute Resolution Process

  1. Contact our support team to address concerns informally
  2. Provide detailed information about the issue and desired resolution
  3. Allow reasonable time for investigation and response
  4. Consider mediation for complex disputes before legal action
  5. Pursue formal legal remedies if informal resolution fails

Changes to Terms

We may update these terms of service periodically to reflect changes in our services, legal requirements, or business practices. Significant changes will be communicated through platform notifications or direct communication. Continued use of our services after changes indicates acceptance of the updated terms.

Contact Information

If you have questions about these terms of service or need assistance with your account, please use our platform's support system or help documentation. Our team is committed to providing prompt and helpful responses to all inquiries.

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